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Accessibility Statement

accessibility statement

Last updated: April 2026

Compliance Status

Clifford & Bradford Insurance Agency is actively working to ensure that cliffordandbradford.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Remediation is in progress and this statement will be updated as improvements are completed.

Our Commitment

Clifford & Bradford Insurance Agency is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website. We believe that all people — regardless of ability — deserve equal access to our services, information, and resources.

Technical Standard

Our target standard for this website is WCAG 2.1 Level AA, which is the benchmark recognized by federal courts and California law for evaluating digital accessibility. This standard addresses access for users with visual, auditory, physical, cognitive, and neurological disabilities.

Target Standard: WCAG 2.1 Level AA — Recognized benchmark under the ADA and California Unruh Civil Rights Act

Applicable Laws: ADA Title III & Unruh Act — California businesses are subject to both federal and state accessibility requirements

Last Audit: April 2026 — Automated scan plus manual review in progress

Next Review: October 2026 — We conduct accessibility reviews on a semi-annual basis

Measures Taken

To support accessibility, Clifford & Bradford has taken the following measures:

  • Conducted an accessibility audit of cliffordandbradford.com against WCAG 2.1 Level AA criteria
  • Assigned internal responsibility for accessibility remediation to our IT and development team
  • Established a process for reviewing new content and future website changes for accessibility compliance
  • Committed to ongoing testing using both automated tools and manual review

Assistive Technology Compatibility

We aim to support the following assistive technologies:

  • Screen readers (including NVDA, JAWS, and VoiceOver)
  • Keyboard-only navigation
  • Browser-based zoom up to 200% without loss of content or functionality
  • High-contrast display modes

Contact Us About Accessibility

If you experience a barrier accessing our website, or would like to request content in an accessible format, please reach out. We aim to respond to accessibility feedback within 5 business days.

Phone: (800) 327-3833

Local Phone: (661) 283-8100

Email: [email protected]

Office Address: 1800 19th Street, Bakersfield, CA 93301

This statement was prepared in April 2026. It will be reviewed and updated as remediation work is completed and no less than semi-annually. Clifford & Bradford Insurance Agency is committed to digital accessibility as an ongoing effort, not a one-time project.

If you are unsatisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 or file a complaint with the California Civil Rights Department.